FAQs
General
PhotoCrew is a UK-focused creative talent marketplace and professional network for photography, video, content creation and production.
Clients can discover creators and studios, explore portfolios and services, publish opportunities and communicate directly with suitable professionals.
Creators and studios can build public profiles, showcase their work, list services, apply for relevant opportunities and connect with clients or collaborators.
PhotoCrew is for clients, independent creatives, studios, agencies, production companies and creative businesses.
It is designed for anyone looking to hire or be hired for photography, video, content, events, production or creative project work.
No. PhotoCrew is built for a much wider range of creative and production professionals.
This can include photographers, videographers, drone operators, editors, retouchers, content creators, production assistants, stylists, creative directors, studios, agencies and other visual production specialists.
Yes. PhotoCrew is built for a wide range of creative and production roles.
Individual production specialists can join as Creators, while production companies, agencies and teams can join as Studios.
Yes. PhotoCrew is built for UK-based creative talent and clients looking for creative services across different locations.
Users can search by location, category and service type to find suitable creators or studios.
Account Types
A Visitor account is designed for clients and other users who want to search, browse and contact creative talent.
Visitors can explore profiles and services, message Creators or Studios and leave reviews. Gig posting may also be available as a paid add-on.
Visitor accounts do not include a public creative profile, portfolio gallery or service listings.
A Creator account is designed for individual creative and production professionals.
Creators can build a public profile, showcase portfolio work, list services, receive messages and apply for relevant gigs and jobs.
It is suitable for photographers, videographers, editors, drone operators, content creators, assistants and other independent specialists.
A Studio account is designed for studios, agencies, production companies, creative businesses and professional teams.
Studios can create a public business profile, showcase their work and services, present team members, publish gigs and jobs and connect with clients or independent collaborators.
Creator is for individuals. This can include photographers, videographers, editors, drone operators, content creators and independent production professionals.
Studio is for businesses, teams, agencies, production companies and creative organisations that represent more than one person or operate as a company.
Yes. You can start with a free account and upgrade later if you need more listings, more portfolio space or Pro features.
Creator accounts can upgrade to Creator Pro, and Studio accounts can upgrade to Studio Pro.
Creator and Studio accounts are designed for different types of users, so it is important to select the most suitable account type when registering.
If you selected the wrong account type or your business needs have changed, contact PhotoCrew support. We will review the account and advise you on the most appropriate next step.
Plans & Pricing
Yes. Visitor, Creator and Studio accounts can all start for free.
Free plans include the essential tools needed to browse the platform, contact talent or create a basic public profile, depending on the account type.
You can compare the current features and limits for every plan on the Plans & Pricing page.
The free Creator plan includes the essential tools needed to create a public profile, showcase selected work, publish included listings and apply for relevant opportunities.
Current gallery, service and gig limits are shown on the Plans & Pricing page, where you can compare Creator Free and Creator Pro directly.
The free Studio plan includes the essential tools needed to create a public business profile, showcase selected work, publish included listings and present your creative business on PhotoCrew.
Current gallery, service, gig, job and team-member limits are shown on the Plans & Pricing page, where you can compare Studio Free and Studio Pro directly.
Paid add-ons allow eligible users to purchase additional listings or promotional features without changing their main account plan.
Depending on the account type, this may include extra service listings, gig posts, job posts or profile promotion.
Any applicable price and duration will be shown before purchase.
Pro is designed for Creators and Studios that want greater visibility, more room to present their work and access to advanced profile and business tools.
Depending on the account type, Pro features can include a larger gallery, more included listings, priority search visibility, advanced analytics, an advanced availability calendar, performance insights and a Pro badge.
The current comparison between Free and Pro is available on the Plans & Pricing page.
All current prices, included features and account limits are shown on the Plans & Pricing page.
The Pricing page should always be used as the current source of information because plans and included limits may be updated as PhotoCrew develops.
When a Pro plan ends, the account returns to the features and active limits of its current plan.
Existing profile content is not necessarily deleted automatically, but some content or features may no longer be publicly displayed or available if they exceed the applicable Free plan limits.
You can renew or upgrade again to restore access to eligible Pro features.
For Visitors / Clients
Use PhotoCrew search and filters to browse by category, location, service type and other relevant profile information.
You can then open a public profile, explore portfolio work and services and contact the Creator or Studio directly.
Yes. Visitor accounts can contact Creators and Studios directly through PhotoCrew.
Before making contact, it helps to prepare the main project details, including the required work, location, preferred dates, approximate budget and expected deliverables.
No. You can create a free Visitor account to contact creative talent through PhotoCrew.
Some additional actions, such as publishing a gig, may require a paid add-on.
Yes. Visitors can publish a gig using the available paid gig-posting option.
A gig is suitable when you need a Creator, Studio or production professional for a particular project, location, date or brief.
A good gig post should include the type of work needed, project date, location, budget, expected deliverables and any important details about the brief.
Clear gig posts help creators decide quickly whether they are the right fit.
Yes. Visitors can leave reviews.
Reviews help build trust on the platform and give future clients a better idea of what it is like to work with a creator or studio.
PhotoCrew does not take a commission from the final value of a project agreed directly between users.
Any PhotoCrew account plan, listing add-on or promotional feature is charged separately and clearly shown before purchase.
PhotoCrew helps clients discover and contact Creators and Studios.
Unless a particular feature clearly states otherwise, bookings, project terms, contracts, payments and delivery arrangements are agreed directly between the people or businesses involved.
For Creators
Creator accounts are for individual creative and production professionals.
This can include photographers, videographers, content creators, editors, retouchers, drone operators, assistants and other independent specialists who want to showcase their work and find opportunities.
You can add profile information, location, categories, services, gallery images and details about the type of work you offer.
Your profile should help clients quickly understand what you do, what style of work you produce and why they should contact you.
The number of included service listings depends on whether you use Creator Free or Creator Pro.
Current service limits and the availability of paid extra listings are shown on the Plans & Pricing page.
Yes. Creators can apply to gigs that are relevant to their skills, location and availability.
Gigs are usually short-term, project-based or one-off opportunities.
Yes. Creators can apply to jobs listed on PhotoCrew.
Jobs may include full-time, part-time, freelance contract or longer-term creative roles.
Creator Pro is designed for active independent professionals who want more visibility and more tools to present and promote their work.
It can include a larger gallery, more included listings, priority search visibility, advanced analytics, an advanced availability calendar, performance insights and a Creator Pro badge.
Current Creator Pro features and limits are shown on the Plans & Pricing page.
Creator Free accounts can manage availability for a limited period ahead.
Creator Pro includes access to the advanced availability calendar with an extended planning range.
The current calendar differences are listed on the Plans & Pricing page.
The Creator Pro badge shows that the account has an active Creator Pro plan.
It does not mean that PhotoCrew guarantees the quality, reliability or suitability of the user. Clients should still review portfolios, services, reviews and project details before making a decision.
For Studios
A Studio account is best for studios, agencies, production companies, creative businesses and teams.
It is suitable for businesses that want to showcase their work, publish services, post gigs, advertise jobs and connect with clients or collaborators.
Yes. Studios can post gigs.
This is useful when a studio needs additional photographers, videographers, editors, drone operators or production crew for a project.
Yes. Studios can post jobs.
Jobs are useful for longer-term roles, regular freelance positions, part-time work, full-time positions or contract opportunities.
Yes. Studios can apply to gigs where their team, services or production setup are a good fit.
This allows studios to use PhotoCrew not only to hire talent, but also to find client projects.
Yes. Studios can publish services on their public profile.
The number of included services depends on whether the account uses Studio Free or Studio Pro. Current limits and paid extra-listing options are shown on the Plans & Pricing page.
Studio Pro is designed for studios, agencies and production teams that use PhotoCrew as an active business and recruitment tool.
It can include a larger gallery, more included services, gigs and jobs, unlimited team members shown, priority search visibility, advanced analytics, an advanced availability calendar, performance insights and a Studio Pro badge.
Current Studio Pro features and limits are shown on the Plans & Pricing page.
Yes. Studio profiles can show team members so clients can better understand the people and skills behind the business.
The number of team members that can be shown depends on the current Studio plan. Current limits are listed on the Plans & Pricing page.
The Studio Pro badge shows that the account has an active Studio Pro plan.
It does not represent verification, endorsement or a guarantee of the Studio’s work. Clients should still review portfolio content, services, reviews and project information before making a decision.
Gigs & Jobs
A gig is a short-term, one-off or project-based opportunity.
For example, a client or Studio may need a photographer for an event, a videographer for a shoot, an editor for a particular project, a drone operator for a specific date or additional production crew for a temporary assignment.
A job is a more structured or longer-term opportunity published by a Studio, agency, production company or creative business.
This may include full-time or part-time employment, a regular freelance position, a fixed-term contract or an ongoing role within a creative team.
A gig is usually short-term, one-off or connected to a particular project, date or brief.
A job is generally more formal, structured or ongoing. Jobs are better suited to employment, regular freelance positions, longer contracts or continuing roles within a Studio or creative business.
Visitors can publish a gig using the available paid gig-posting option.
Creator and Studio accounts can also publish gigs. The number of gig posts included with an account depends on its current plan, and additional gig posts may be available as paid add-ons.
Current gig-posting allowances and available add-ons are shown on the Plans & Pricing page.
Studio accounts can publish jobs.
The number of job posts included with a Studio account depends on its current plan. Additional job posts may also be available as paid add-ons.
Creator and Visitor accounts cannot publish job listings.
Current Studio job-posting allowances and available add-ons are shown on the Plans & Pricing
Creator and Studio accounts can apply to gigs that are relevant to their skills, services, location and availability.
This applies to eligible Free and Pro accounts.
Visitors cannot apply to gigs because Visitor accounts do not include a public creative or business profile.
Creator accounts can apply to jobs published on PhotoCrew.
This applies to eligible Creator Free and Creator Pro accounts.
Visitor accounts cannot apply because they do not have a public professional profile. Studio accounts are designed to publish jobs and find individual professionals, rather than apply to job listings.
No. Publishing a gig or job does not guarantee a particular number of applications, responses or successful hires.
Clear project information, realistic requirements, an appropriate budget and complete profile details can help make an opportunity more relevant to suitable professionals.
No. An eligible Free account can apply to relevant opportunities without upgrading to Pro.
Creator Free and Creator Pro accounts can apply to gigs and jobs. Studio Free and Studio Pro accounts can apply to gigs.
Pro provides additional profile, visibility and business features, but it is not required simply to submit an eligible application.
Include a clear title, description of the work, required skills, location, relevant dates, expected deliverables and an appropriate budget or compensation range.
Job listings should also explain the type of position, expected working arrangement, contract or employment basis and any important application requirements.
Clear and complete information helps suitable Creators or Studios understand whether the opportunity is relevant before applying.
No. Publishing a gig or job does not guarantee a particular number of applications, responses or successful hires.
Complete information, realistic requirements, appropriate compensation and a clear brief can help make an opportunity more relevant and attractive to suitable professionals.
PhotoCrew provides the tools for discovery and communication, but the final selection and agreement remain the responsibility of the users involved.
Profiles, Services & Portfolio
A service listing is a specific service you offer.
Examples include event photography, portrait photography, video production, drone work, editing, commercial content, product photography or production support.
Your profile should clearly explain who you are, what you do, where you work, what services you offer and what type of projects you are best suited for.
A strong profile should include clear images, relevant work examples and simple service descriptions.
Gallery limits depend on your account type and plan.
Current gallery allowances for Creator Free, Creator Pro, Studio Free and Studio Pro are shown on the Plans & Pricing page.
Yes. Eligible Creator and Studio profiles can add relevant video work or video links to help clients understand their style, experience and production capabilities.
This is particularly useful for videographers, editors, drone operators, content creators and production teams.
Yes. You can choose categories that describe your work and help clients find you.
Choose only relevant categories so your profile appears in the right searches.
Yes. Location helps clients find creators and studios near their project area.
You can use your location to make your profile more relevant for local searches.
Yes. If language options are available on your profile, you can add the languages you speak.
This can help clients find creators or studios who are suitable for specific teams, productions or international projects.
A profile boost is a paid promotional feature that can give an eligible profile increased visibility for a defined period.
A boost does not guarantee enquiries, bookings or a specific permanent position in search results.
Reviews, Trust & Safety
Only visitors can leave reviews.
Reviews are intended to help future clients understand the experience of working with a creator or studio.
Reviews may be moderated or removed if they are abusive, fraudulent, misleading, irrelevant or otherwise breach PhotoCrew rules.
PhotoCrew does not remove a review simply because it is negative. Reports are assessed based on the content and available information.
If you see a profile that looks fake, misleading, inappropriate or suspicious, contact PhotoCrew support and include the profile link and details of the issue.
Reports help keep the platform safer and more useful for everyone.
No. Not every PhotoCrew account is individually verified or endorsed.
PhotoCrew may review profiles, content and reports, but clients and users should still carry out their own checks before agreeing to work together.
Review portfolios, ask relevant questions, confirm identity or business information where appropriate and agree project details clearly before making a booking or payment.
Use real work examples, clear service descriptions, accurate location details and professional profile information.
Good reviews, a complete portfolio and a clear explanation of what you offer can help clients feel more confident before contacting you.
PhotoCrew helps users discover and communicate with each other.
Unless a particular service clearly states otherwise, the final project scope, pricing, contracts, deposits, payments, cancellations, delivery terms and usage rights are agreed directly between the people or businesses involved.
Users are responsible for agreeing any contracts, insurance requirements, tax obligations, copyright, licensing, image or video usage rights, model releases and other project-specific legal requirements.
Where necessary, users should obtain independent professional advice before entering into an agreement.
Review the full profile and portfolio, ask clear questions and confirm the identity and contact details of the person or business where appropriate.
Agree the scope, price, payment schedule, cancellation terms, delivery requirements and usage rights in writing before work begins.
Do not proceed if a request, payment arrangement or communication appears suspicious.
Account & Support
Log in to your account and go to your dashboard.
From there, you can update your profile details, services, gallery, location and other available profile information.
Use the account-management or deletion option in your dashboard where available.
If you cannot access the option or need help before deleting the account, contact PhotoCrew support.
Account deletion may be permanent, so download or save any information you want to keep before submitting the request.
Use the password reset option on the login page.
Enter the email address connected to your account and follow the instructions sent to your inbox.
You can contact PhotoCrew support through the contact page or support form.
Include as much detail as possible so we can understand the issue and respond properly.
If something is not working correctly, contact support and include the page link, what you were trying to do, what happened and any screenshots if possible.
This helps us investigate the issue faster.
Yes. PhotoCrew is built around the needs of clients, creators and studios.
If there is a feature that would make the platform more useful, you can send your suggestion through the contact or support page.
For account security, the main login email address may not be editable directly from the public profile or dashboard.
If the login email needs to be changed, contact PhotoCrew support for assistance.
Any public contact email shown on a profile is managed separately from the secure login email.
Open the plan or subscription area in your PhotoCrew dashboard to view the options available for your account.
If you cannot access the required option or need help with billing, contact PhotoCrew support before the next renewal date.